Terms and conditions

Cancellation policy

If you need to cancel or reschedule the activity for any reason, you can! If it’s more than 2 days before the tour simply call +52 624 160 9925 or email info@caboprivateguide.com.

  • 48h Cancellation
    If you cancel within 48 hours we must charge 50% of the tour.
  • 24h Cancellation
    If you cancel within 24 hours we must charge the full amount.
  • Weather conditions
    If for any reason we have to cancel because of weather conditions affecting port closures then of course we will refund any payments in full.